Frequently Asked Questions

Can I claim Health fund benefits on the spot?

HICAPS is available, claim directly from your health fund and pay only the gap balance. Alternatively, if you wish to retain your credit card points, you can settle the account in full and claim the rebate yourself online through your health fund. The following payment facilities are accepted: Visa, Mastercard, Amex, Eftpos, Cheques, and Cash.

Does everyone need their wisdom teeth out?

No. When there is adequate room the wisdom teeth can erupt into the mouth in the correct position and function as a valuable asset or they may remain unerupted and cause no problems. However, the most common problem with wisdom teeth is that they are difficult to clean and are a constant source of food accumulation. This leads to bad breath, gum disease, decay, etc etc.


When should my child see a dentist?

At the age of 4 your child will be ready to visit the dentist, unless they have complained of any pain or you have concerns earlier. Encourage a positive attitude towards dental visits by following these tips:

  • Make dental visits a good experience.
  • Start regular dental visits early. This can prevent little problems from becoming big ones.
  • Make appointments at times when your child will not be tired
  • Avoid using negative words such as drill, hurt or needle
  • Answer questions honestly, if you are unsure of the answer say that you will both find out together rather than making something up.

Does teeth whitening work?

Yes, although it does depend on many factors, including dietary habits (drinking coffee, tea, soda, and red wine) and certain medications, affect the whiteness of your smile. Tooth whitening is an affordable and effective way to combat common causes of tooth discoloration, while boosting your self-confidence and improving your appearance.

What is cosmetic dentistry?

Cosmetic dentistry is the broad heading under which many dental procedures that improve the appearance of teeth may be described. With advanced techniques and technology, stained teeth, dark teeth, chipped teeth, crooked teeth, and even teeth that are missing altogether, can be repaired or replaced.